App Support

Effective Date: 01/01/2025

For any issues with the CreatoKnots app, including learning content creation techniques, exploring crypto together, or Black Ops 6 gaming tutorials, please refer to the information below for assistance and support:

FAQ

1. How do I get started with CreatoKnots?To get started, download the app from the App Store (iOS) or Google Play (Android). Follow the in-app tutorial to book your gaming tutorials, join content creation workshops, and explore crypto education sessions.

2. How do I contact support?If you need assistance, please reach out to us at dreadknots1@dreadknots1.com.

3. Can I access all features for free?
   Some features of the app require a subscription, but basic content creation tutorials and gaming tips are available for free.

4. How do I upgrade my account?
   You can upgrade your account by visiting the "Account Settings" section in the app and selecting your preferred subscription plan.

Troubleshooting Guide

1. App not loading?

   • Ensure your device's operating system is up-to-date.

   • Try restarting the app or your device.

   • If the issue persists, try reinstalling the app.

2. Audio or video issues during tutorials?

   • Check your device’s sound settings and volume levels.

   • Make sure the app has permission to access your device’s microphone and speakers.

   • Restart the app to resolve any playback issues.

3. Can't log into my account?

   • Double-check that you're entering the correct email and password.

   • If you've forgotten your password, use the "Forgot Password" feature to reset it.

   • If the issue persists, contact support at support@dreadknots1.com.

For any other questions or technical issues, feel free to contact us directly!